<span itemprop="name">Website Support Agreement</span>
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Website Support Agreement


Aihrus offers specialized experience for media publishers and non-profits with professional consultation, development, maintenance, project management, support, training and troubleshooting as needed in the operation of your web properties.

All website-related support included

  • Debugging
  • Troubleshooting
  • Research
  • Testing
  • Code wrangling
  • Consultation
  • Restructuring
  • Feature enhancement
  • Refactoring
  • Excess code removal
  • Remodeling
  • Banging it into submission ;)

Retainers include automatic, daily monitoring for website security issues and upgrades.

Support via email, phone, and Skype

  • Responses within 1-business day
  • Resolution or issue scheduling within 3-business days
  • Generally excludes project development
  • On-site support costs extra

View the Terms of Service

Monthly and yearly retainers are based upon an average of 5-hours effort per month. This is normally quite sufficient for most small and mid-sized web properties.

But, it’s so expensive

Yes, it is. Considering though, there’s over 25-years of development and executive experience being focused upon your issues, backed by an astounding 395 client testimonials, the cost is an awesome value.

We are users, you should be too!


They feel I’m worth it…

English Next Door
I am a big fan of the Testimonials Widget plugin. It gets better with every update.
Nick BrubakerTeacherJapan池袋英会話
Michael provided a super-responsive transition of our primary web portal from an antiquated CMS into a well structured and functional TYPO3 installation. I’m incredibly pleased with his professionalism and friendly support. I’d recommend him highly to anyone looking for a dependable development partner.
Very prompt response time!
Sheila Ong
Kudos! Read more
f1mktsolRaconteur, Philanthropist
Angie Meeker
Hi Michael: Thanks for the update. I think you’ve probably got the best Testimonials plugin out there.
Angie MeekerColumbus, OHAngie Meeker Designs
effective, useful, customizable Read more
johan horak
Very Cool Plugin And Great Support - Can Be Used For Many Other Custom Types Read more
Johan HorakSimonstownCape Town Holiday Accommodation
Excellent and swift. Most impressed.
Michael Cannon was pleasantly prompt with some good tips on things I might wish to focus on to resolve my issue. He even suggested that follow-up questions would be OK, which was very nice of him. I am favorably impressed!
Thanks for the quick support.
Chris VallelyMcMinnville, ORWorld Class Technology

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